Our shipping policy is designed to be straightforward and reliableΒ . We want to get your order to you as quickly and transparently as possibleΒ .
Shipping Rates:Free Ground ShippingΒ on all orders over $99.99 , flat fee ofΒ $9.99Β applies to all orders under $99.99
Processing Time:Β Orders are processed and shipped withinΒ 2 business daysΒ (MondayβFriday) .
Delivery Speed:Β We partner with trusted domestic carriers, includingΒ UPS, USPS, and FedExΒ . Estimated transit times typically range fromΒ 2β6 business daysΒ .
Free Local Pickup:Β Skip the wait entirely! Free local pickup is available at ourΒ Old Town location. Your items will be ready for collection after a quickΒ 2-hour preparation window.
We want you to love your purchase! If you are not completely satisfied, we make returns simple and straightforward.
- 30-Day Return Window:Β You can return any unworn, tagged items in their original packaging within 30 days of purchase.
- Easy Shipping:Β Send your purchase back using your own carrier, or use our prepaid return label for a flat fee of $10.
- Fast Refunds:Β Once we receive and inspect your item, we will issue a refund to your original payment method within 7β10 business days.
- Exclusions:Β Please note that all clearance and sale items areΒ Final SaleΒ and cannot be returned.
- Exchanges:Β We do not offer exchanges at this time. If you need a different size or color, please return your original item for a refund and place a new order.
Need Help?Β Our team is here for you! Contact us atΒ 863-307-0954Β or emailΒ info@comfortwiz.com