ComfortWiz is your premier destination for premium comfort footwear in Old Town, Kissimmee, Florida.
Read our full story here.
Our store address is 5770 W Irlo Bronson Memorial Hwy Suite#161 Kissimmee, FL 34746
We are located inside of the Old Town theme park near the main entrance (behind the ferris wheel).
Call us at (863) 279-4484 or visit our store locator for further assistance.
Our hours of operation are as follows:
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM -10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 10:00 PM
You can reach our customer care team by phone at 863-838-1924
Yes, we offer Free Ground Shipping for all orders totaling over $150.00 For orders under $150.00, there is a flat shipping fee of $9.99.
We utilize Ground Shipping services via UPS or USPS. The transit time typically ranges from 2 to 6 business days, depending on your distance from our Florida distribution center. Please allow an additional 1 business days for order processing.
We currently do not offer expedited or overnight shipping options. All orders are fulfilled via our Standard Ground service to ensure consistent handling.
If you are not 100% satisfied with your purchase, you can return your eligible item(s) for a full refund within 30 days of purchase.
Our full refund policy can be found here.
WE DO NOT OFFER EXCHANGE.
We do not offer direct exchanges. If you need a different size, please return your unworn item for a refund and place a brand new order for the correct item. This ensures you get your new size as quickly as possible.
Send your purchase back using your own carrier, or use our prepaid return label for a flat fee of $10.
Once we receive and inspect your returned item, please allow 3 to10 business days for the refund to be processed and appear on your original form of payment.
Items marked as clearance, discounted, or explicitly as "Sale" are considered Final Sale and are excluded from our return policy. They cannot be returned or exchanged.
Yes, we provide a FREE foot scan using the Aetrex Albert 2 Pro Scanner. This takes less than a minute and generates a 3D pressure analysis of your feet to help us recommend the perfect orthotics and footwear.
While you can book a free scan online, appointments are not required. Walk-ins are always welcome for a quick and free analysis.
The foot scan is completely FREE. There is no obligation to purchase, and it is provided as a complimentary service to help identify your foot health needs.
We utilize the Aetrex Albert 2 Pro Scanner, a state-of-the-art device that creates a custom virtual 3D model of your feet,
The process is incredibly fast. The scan itself takes less than a minute to capture all the necessary data points to diagnose your foot pressure and arch type
We specialize in premium comfort and orthopedic brands including Orthofeet,Topo , Altra , Birkenstock, Vionic, Dansko, Finn Comfort, Aetrex and More
Absolutely. We specialize in footwear and orthotics designed to relieve common foot pain issues like plantar fasciitis, heel spurs, and fallen arches. Our certified staff can guide you to the right solution.
Click here to set up your ComfortWiz account.
Our privacy policy can be found here.
