ComfortWiz is your premier destination for premium comfort footwear in Old Town, Kissimmee, Florida.
Read our full story here.
ComfortWiz is your premier destination for premium comfort footwear in Old Town, Kissimmee, Florida.
Read our full story here.
Our store address is 5770 W Irlo Bronson Memorial Hwy Suite#161 Kissimmee, FL 34746
We are located inside of the Old Town theme park near the main entrance (behind the ferris wheel).
Call us at (863) 279-4484 or visit our store locator for further assistance.
Our hours of operation are as follows:
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM -10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 10:00 PM
SHIPPING OPTIONS
FREE SHIPPING ON ALL SHOES $100 & UP
FLAT FEE OF $9.99 FOR SHOES UNDER $100
Offer is for the USA excluding Puerto Rico and any US territories,
Actual delivery times may vary
Orders Must be placed by 1:00 PM ET Monday-Friday to be processed and shipped the same day
We ship orders on business days. “Business days” are Monday through Friday, and exclude federal holidays within the United States. Holidays include: Martin Luther King Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas and New Year's Day.
Deliveries to PO Boxes and APO addresses ship via USPS. All other deliveries ship via UPS or FedEx.
ORDER TRACKING
If you provide a valid email address when you order, you will receive two kinds of emails:
Once you receive an Order Shipment Confirmation email for an item, you may track its shipment in any of the following two ways:
If your order appears late, you should consider the following:
ComfortWiz offers free UPS or USPS ground shipping on all US orders $100 & Up.
FREE SHIPPING ON ALL SHOES $100 & UP
FLAT FEE OF $9.99 FOR SHOES UNDER $100
Once you receive an Order Shipment Confirmation email for an item (a valid email address must be provided when you order), you may track its shipment in either of the two following ways:
Read more about order tracking here.
Steps to return a purchase:
WE DO NOT OFFER EXCHANGE.
We apologize for any inconvenience, but we do not currently offer exchanges. However, we do have a 30-day return policy in place. If you are unsatisfied with your purchase and wish to return it, please refer to the return policy ' Once the return is processed, you will be eligible for a refund, and you can place a new order for the desired item. If you have any questions or need further assistance, please feel free to contact our customer care team at 866-286-4127
Thank you for your business
If you are not 100% satisfied with your purchase, you can return your eligible item(s) for a full refund within 30 days of purchase.
Our full refund policy can be found here.
WE DO NOT OFFER EXCHANGE.
We apologize for any inconvenience, but we do not currently offer exchanges. However, we do have a 30-day return policy in place. If you are unsatisfied with your purchase and wish to return it, please refer to the return policy ' Once the return is processed, you will be eligible for a refund, and you can place a new order for the desired item. If you have any questions or need further assistance, please feel free to contact our customer care team at 866-286-4127
Many BIRKENSTOCK models are available in two widths – narrow and regular.
Our size and width conversion charts can be found here.
Birkenstock footwear is manufactured in two widths: regular and narrow. The narrow width is designed to accommodate an A-B width for women and fits more like a medium than a true narrow. Many people find that they can fit the narrow width, even if they don’t necessarily have narrow feet.
Protect and seal your cork with a thin coat of clear drying cork sealer by applying to EXPOSED CORK ONLY.
Purchase the Birkenstock deluxe shoe care kit (cork kit) here.
Click here to set up your ComfortWiz account.
Our privacy policy can be found here.