ComfortWiz Footwear Return Policy
We want you to be happy with your purchase! If your footwear order isn't perfect, return it within 30 days of purchase, unworn for a full refund.
- Online Returns: A $10 return shipping fee applies if you use our prepaid label (included in your shipment).
- Refund Process: Refunds are credited to your original payment method within 1 business days of us receiving your return. It may take 4-5 business days for your return to reach us. After inspection (usually within 24 hours of arrival), we'll process your refund. Allow 2-10 additional business days for the credit to appear on your account, depending on your card issuer.
- Important: We are not responsible for lost or damaged return packages. Returns that don't meet our standards will be sent back to you.
- No Exchanges: We currently do not offer exchanges. Return your item for a refund and place a new order.
Questions? Call us at 866-286-4127 (10 AM - 10 PM ET daily)
or email info@comfortwiz.com.
Thank you for your business!
Thank you for your business