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Shipping & Delivery

SHIPPING OPTIONS

Comfortwiz.com offers free UPS or USPS ground shipping on all US orders.

Birkenstockplus.com offers the following shipping options:

As a general rule, processing time plus shipping time equals total delivery time. Processing time typically ranges from 1-2 business days. Processing time includes receiving your order and packing the item for shipping. After processing is complete and shipping begins, shipping time is the UPS or USPS transit time from our warehouse(s) to your shipping address.

SAME-DAY SHIPPING 

Items are shipped the same day if the order is placed before the designated cut-off time.

Cut-off time is 1:00 pm Eastern Time excluding Saturday and Sunday. 

SHIPPING RESTRICTIONS

  • Comfortwiz.com does not currently ship to all geographical locations and address types. Below are some general guidelines
  • Comfortwiz.com  does ship to P.O. Boxes.
  • Comfortwiz.com  does not ship to military APO/FPO addresses.
  • Comfortwiz.com  does not ship to international addresses. 
  • Comfortwiz.com  does not allow shipping items to multiple addresses.

DELIVERY TIMES 

Allow 3-10 business days for receipt within the United States when you order with free UPS Standard Ground Service or USPS Priority Mail.
As a general rule, processing time plus shipping time equals total delivery time. Processing time typically ranges from 1-2 business days. Processing time includes receiving your order and packing the item for shipping. After processing is complete and shipping begins, shipping time is the UPS and USPS transit time from our warehouse(s) to your shipping address. 

ORDER TRACKING

If you provide a valid email address when you order, you will receive two kinds of emails:

  1. Almost immediately after you place an order, you will receive an email with the subject "Comfortwiz.com  Order Confirmation". This email confirms your order was received and is being processed.
  2. When your order ships, you will receive an email with the subject "Comfortwiz.com  Order Shipment Confirmation" that contains your shipment tracking number. With this number, you have 24-hour access to monitor the progress of your package as it is in transit to you.

Once you receive an Order Shipment Confirmation email for an item, you may track its shipment in any of the following two ways:

  1. Click the link provided in the "Order Shipment Confirmation" email.
  2. Visit the UPS Online Tracking web page. Copy and paste the tracking number from the "Order Shipment Confirmation" email into the UPS Tracking form.

If your order appears late, you should consider the following:

  • Delivery occurs only on business days, Mondays through Fridays.
  • There are certain holidays that carriers do not pickup or deliver.
  • It may take 24 hours before tracking information appears on the UPS website.